What can we learn from my dog? That when you make the effort to listen to others with your full faculties engaged, amazing things can happen.
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Fear is an overwhelming factor in any criminal activity. When fear dominates, trust is the bridge that brings people to a reasonable mindset.
One of the most vexing obstacles to closing success is an inability to establish rapport. Start by formulating a plan and getting to know your client.
When trying to create a conversation flow, it can be difficult to get out of the starting blocks. Learn how to build rapport by asking the right questions and being an active listener.